Legal

Privacy Policy

Last updated: July 2026 — this is a placeholder policy. Replace with a policy reviewed by a qualified advisor before launch.

1. Who we are

Ziwani Trails ("we", "us") designs tailor-made travel itineraries across Kenya, Tanzania, Uganda and Rwanda. This policy explains what personal data we collect through https://www.ziwanitrails.com, why, and the choices available to you.

2. What we collect

When you submit an enquiry, contact form or newsletter sign-up, we collect the details you provide — typically your name, email address, phone number, country of residence and information about your travel plans. We also collect basic, non-identifying page-view analytics to understand how the site is used.

3. How we use it

We use your data to respond to enquiries, prepare itinerary proposals, and — only with your explicit opt-in — send occasional travel inspiration by email. We do not sell personal data to third parties.

4. Legal basis (GDPR)

For visitors in the European Economic Area and UK, we process enquiry data on the basis of your consent and our legitimate interest in responding to your request. Newsletter emails are sent only where you have given explicit opt-in consent, which you may withdraw at any time.

5. Cookies

We use a small number of cookies to remember your cookie preference and, where enabled, aggregate analytics cookies to understand site usage. You can control cookies through the banner shown on your first visit or through your browser settings.

6. Your rights

Under GDPR you have the right to access, correct, delete, or export the personal data we hold about you, and to object to or restrict certain processing. To exercise any of these rights, contact us at info@ziwanitrails.com.

7. Data retention

We retain enquiry data for as long as needed to respond to your request and, where a booking proceeds, for the duration required by applicable tax and business record-keeping laws.

8. Contact

Questions about this policy can be sent to info@ziwanitrails.com.